This data protection policy ensures BulkSMS:
This policy helps to protect BulkSMS from some very real data security risks, including:
This policy applies to:
Everyone who works for or with BulkSMS has some responsibility for ensuring data is collected, stored and handled appropriately.
Each team that handles personal data must ensure that it is handled and processed in line with this policy and data protection principles.
However, these people have key areas of responsibility:
The board of directors is ultimately responsible for ensuring that BulkSMS meets its legal obligations.
The Data Protection Officer is responsible for:
The IT Manager is responsible for:
These rules describe how and where data should be safely stored. Questions about storing data safely can be directed to the IT manager or data controller.
When data is stored on paper, it should be kept in a secure place where unauthorised people cannot see it.
These guidelines also apply to data that is usually stored electronically but has been printed out for some reason:
When data is stored electronically, it must be protected from unauthorised access, accidental deletion and malicious hacking attempts:
Personal data is of no value to BulkSMS unless the business can make use of it. However, it is when personal data is accessed and used that it can be at the greatest risk of loss, corruption or theft:
The law requires BulkSMS to take reasonable steps to ensure data is kept accurate and up to date.
The more important it is that the personal data is accurate, the greater the effort BulkSMS should put into ensuring its accuracy.
It is the responsibility of all employees who work with data to take reasonable steps to ensure it is kept as accurate and up to date as possible.
All individuals who are the subject of personal data held by BulkSMs are entitled to:
If an individual contacts the company requesting this information, this is called a subject access request.
Subject access requests from individuals should be made by email, addressed to the data controller. The data controller can supply a standard request form, although individuals do not have to use this.
Individuals will be charged per subject access request. The data controller will aim to provide the relevant data within 14 days.
The data controller will always verify the identity of anyone making a subject access request before handing over any information
BulkSMS follows industry best practices to secure sensitive data. This includes, but isn’t limited to:
BulkSMS will first attempt to notify our direct clients affected. This will be done using any channel available to us (phone, email, SMS). It will be up to our Client to notify the individuals affected. If we don’t receive a response within a reasonable amount of time, we will attempt to contact the individuals affected directly.
The notification to affected individuals and the Commissioner will include the following information: